a. Either by email:
GCE hosting >> hostingsupport@mediaplus.com.sg
b. For Whatsapp:
Inform GCE 1st and setup group chat for client + ourselves + include Ivan Teo + respective sales + [see which colleague GCE wants to add into grp chat]
We can have a default text:
Dear Client, This group chat is for all matters relating to the hosting services provided.
WA title: [URL] x Hosting GCE
c. For Calls:
Submit a ticket and support desk will arrange for callback