To view and update email settings, log into your website dashboard. In the left-hand menu, click on WooCommerce → Settings.
There, you’ll find several options tabs at the top. Click Emails to view the following templates:

  • New Order – Sent to the store admin to notify them of a new order placed on their site.
  • Cancelled Order – Sent to the store admin to notify them of a cancelled order.
  • Failed Order – Sent to the store admin to notify them of a failed order.
  • Order On-Hold – Contains order details after it’s placed on hold.
  • Order Processing – Sent after a completed payment; contains order details.
  • Order Completed – Sent to customers when their orders are marked completed; indicates that the order has been shipped.
  • Order Refunded – Sent to customers when an order is refunded.
  • Customer Invoice – Sent to customers; contains order information and payment links.
  • Customer Note – Sent when a customer note is added in the dashboard.
  • Password Reset – Sent to a customer after they request to reset their password.
  • New Account – Sent to the customer when they create a customer account.

Common Design Customizations

If you scroll below the list of email templates in WooCommerce Settings → Emails, you’ll see global customization options for all of your emails. Note that changing these options will update all of your email templates at once.

You can make changes to your:

  • Header Image – An image that you’d like to display at the top of all emails. You might want to use your logo or other brand imagery here.
  • Footer Text – Information found at the bottom of each email. Include a link to your website and contact information to make it easy for your customers to get in touch.
  • Base Color – The color used for headings, links, and the background of your email title.
  • Background Color – The color used for the background of the email.
  • Body Background Color – The color of your email content background.
  • Body Text Color – The color for all written email content.

For Basic Email Customization in Woocommerce –
If you’re customizing WooCommerce emails, you can find these templates located in: woocommerce/templates/emails/.

Click Below Link if you need plugin to assist for Email Customisation –

https://yithemes.com/themes/plugins/yith-woocommerce-email-templates/

Understand the Order Status Flow –
https://docs.woocommerce.com/document/managing-orders/